No sweat! RTA launches taxi booking service for Metro users

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By Shafaat Shahbandari and Rayeesa Absal, Staff Reporters  www.gulfnews.com

Dubai: Metro commuters now have the luxury of a taxi waiting for them before they step out of stations as the Roads and Transport Authority’s (RTA) new taxi booking system is live.

    Image Credit: Gulf News Archives     Under the system passengers can book a taxi via SMS, which will then be confirmed by a reply.
Image Credit: Gulf News Archives Under the system passengers can book a taxi via SMS, which will then be confirmed by a reply.

Under the system passengers can book a taxi via SMS, which will then be confirmed by a reply. The system works through a unique code assigned to every station on the Red and Green lines, which determines where a taxi is required.

“Every station has a unique code number, which is mentioned at the entrance of the stations. Passengers requesting a taxi should SMS the code and other details of the station to 4774 and a taxi will arrive within minutes,” said Eisa Abdul Rahman Al Dossary, CEO of the RTA’s Public Transport Agency.

For a successful booking, the SMS should follow a particular pattern with required details properly keyed in.

“To book a taxi a person has to type details of the station where they want the taxi, like ‘R’ or ‘G’ for Red line or Green line, the code number of the station and the entrance number of the station.

“The details should be sent without any space between them to 4774. A confirmation will be sent to the passenger instantly and a taxi will arrive in minutes,” said Al Dossary. More info

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